What Is Reverse Logistics?

A longtime New Jersey resident, Anthony Berritto is an accomplished business leader who oversees the operations of SalSon Logistics, as well as the management of several commercial real estate properties. The services offered by Anthony Berritto’s company include supply chain logistics and reverse logistics services.

Some warehousing contracts, including dedicated warehousing, offer a type of value-added service called reverse logistics. A form of supply chain management, reverse logistics begins at the end point of the supply chain (the customer end) and moves goods back to the distributor or manufacturer. Reverse logistics is triggered by actions like a return request, a need for recycling, or a need for product revamping.

The two major goals of reverse logistics are to regain the value of products and to promote safe disposal. According to netsuite.com, product returns are worth nearly $1 trillion annually. Customers are inclined to trust and remain loyal to companies that provide reverse logistics options, according to NetSuite. Reverse logistics also helps companies mitigate losses related to product returns.